The correlation between employee engagement and organisational success is a no-brainer. Over decades while Chief Human Resources Officers (CHROs) have automated processes that translate to improved employee performance, they continue to search better ways to motivate employees. The need to align their team to organisational goals and be counted as a strategic advisor to the management continue to be some of the long standing struggles of CHROs.
Vodafone India has started talks with software major IBM for renewal of a $1 billion (Rs 6,600 crore) outsourcing contract that is set to expire in June 2016, while also sounding out Wipro, Tata Consultancy Services, Infosys and Tech Mahindra, two people familiar with the matter said.
Vodafone, one of India’s top telecom operators, is now in talks with the software major IBM for the renewal of a $1 billion outsourcing contract that will expire in June next year.
The mobile network operator outsources services like management of application development and the network services in the IT sector. IBM, which is trying to retain the deal, is also planning to sell its data analytics solutions to Vodafone, as published in an Economic Times report, adding that companies like Wipro, TCS, Infosys and Tech Mahindra are also under consideration for the deal.
Telecom operators including Vodafone, Reliance Communications, Aircel and MTS India are investing in technologies such as big data and analytics amid growth in data consumption as they look to retain subscribers and increase revenue per user.
Analytics allow telecom companies to improve their data product offerings by better understanding customer demands and usage patterns, according to the operators. The equipment and networks that provide data services generate significant a lot of data that the operators use to identify and proactively address the network issues they face. This also helps the operators plan their network expansion strategies better.
India is one of the most exciting consumer markets in the world. An expanding middle class population with rising average income and increasing spending power, coupled with rapid urbanization, add to India’s consumption story. Fast-moving consumer goods (FMCG), with a market size of over US$13.1 billion as of 2012, has been identified as the fourth largest sector in India’s economy.