Vodafone India has started talks with software major IBM for renewal of a $1 billion (Rs 6,600 crore) outsourcing contract that is set to expire in June 2016, while also sounding out Wipro, Tata Consultancy Services, Infosys and Tech Mahindra, two people familiar with the matter said.
Private equity firm Blackstone has acquired a majority stake in Serco’s BPO operations for £250 million (₹2,558 crore). This is the largest such deal for Blackstone in India. The sale does not include the UK business of Serco Global Services, which will be divested later.
The deal is expected to bring back some action in the Indian BPO market, which has not seen any major consolidation in the recent past. According to Nasscom, revenue from the Indian IT-BPM industry stood at $146 billion last year, growing 13 per cent last year and commanding a 55 per cent global sourcing share. The domestic market itself is rapidly growing with business coming from e-commerce companies and start-ups.
Telecom operators including Vodafone, Reliance Communications, Aircel and MTS India are investing in technologies such as big data and analytics amid growth in data consumption as they look to retain subscribers and increase revenue per user.
Analytics allow telecom companies to improve their data product offerings by better understanding customer demands and usage patterns, according to the operators. The equipment and networks that provide data services generate significant a lot of data that the operators use to identify and proactively address the network issues they face. This also helps the operators plan their network expansion strategies better.
With enhanced technological advances and constantly depleting natural resources, there is an increasing need for companies to factor in alternative energy resources while not just devising new industry solutions, but also in planning organization’s sustainable future. Enterprises are now seeing the need to reduce carbon footprint and cut down energy costs to improve productivity and efficiency, but beyond that, it is essential for them to explore the opportunities in implementing renewable energy solutions.
As CIOs reel under pressure to cut operational costs and scale up the IT infrastructure to meet the growing business needs, there is a heightened focus on taming the energy-hungry datacenters
Datacenters are at the center of businesses today as every organization depends on the information stored and processed through a datacenter.